Abstract

The study investigated how does participative decision making affect employees' job satisfaction in a specific work setting (Public and private pharmaceutical companies in Egypt). A public pharmaceutical company was chosen as an example for public business sector companies in Egypt, and a comparison was made between the forms of management system applied in the public versus the private sampled companies. The study used in-depth semi- structured interviews with a total number of 32 employees and managers interviewed from the two companies. Results of the study highlighted a strong relation proving that applying participative decision making in the company increases employees’ job satisfaction. In addition, the study assessed four employee-based factors affecting participative decision making and concluded that employee’s efficiency has a positive effect on incorporating the employee in the decision making process, then comes the second factor which is the years of employee’s experience in the same field. On the other hand the study failed to find a strong correlation between the other two factors - the educational level and the managerial level- and participative decision making, suggesting the need for further study. The comparison held in the study included the pathways each company gives for its employees to communicate with the middle and top management levels. It also included four institutional-based factors affecting employees’ satisfaction and participation in decision making; the incentives system, promotion system, concept of hard work in the organizational culture, and disciplinary system and accountability distribution. And the study concluded that the management system applied in the private company encourages employees more to participate in the decision-making process and their incentives system, promotion system, and disciplinary systems were found more satisfying to employees compared to the systems applied in the public company. The study came up with recommendations directed to the management of the public company in order to increase employees’ satisfaction and thereby increase company competitiveness against the fast growing private sector in Egypt.

Department

Public Policy & Administration Department

Degree Name

MA in Public Administration

Graduation Date

2-1-2016

Submission Date

September 2016

First Advisor

Bhuiyan, Shahjahan

Committee Member 1

Abdel Halim, Khaled

Committee Member 2

Ali, Hamid

Extent

82 p.

Document Type

Master's Thesis

Rights

The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.

Institutional Review Board (IRB) Approval

Approval has been obtained for this item

Comments

Acknowledgment goes to Youssef Jameel Fellowship for Public Leadership

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