Abstract
Measuring e-readiness is vital to embrace e-government successfully. Sophistication of available tools and lack of capacity at municipal level makes it important to consider e-readiness assessment tools for municipalities. This study proposes a tool for measuring e-readiness in municipalities and it was conducted in two Iraqi governorates. Data was collected, for this studay, quantitatively and qualitatively relying on questionnaires for public internet users and government employees, and IDIs. Several aspects were investigated and then used in the tool that was designed to qualify for the use of local officials in Iraq as a pilot case for developing countries. Indicators were categorized into three groups, infrastructure, human resources, and government and management. Measuring e-readiness in municipalities is a trade off between simplicity with acceptable level of information and sophistication with accurate information. The proposed tool relies on collecting data easy to find and access to meet the condition of simple and reliable use by officials in local governments. This is expected to help these officials to identify issues to focus in development of community aspects to raise e-readiness and reap the benefits of e-government.
Department
Public Policy & Administration Department
Graduation Date
6-1-2010
Submission Date
May 2010
First Advisor
Bremer, Jennnifer Ann
Second Advisor
Ali, Hamid E.
Extent
NA
Document Type
Master's Thesis
Library of Congress Subject Heading 1
Internet in public administration -- Iraq.
Library of Congress Subject Heading 2
Public administration -- Data processing -- Iraq.
Rights
The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.
Institutional Review Board (IRB) Approval
Not necessary for this item
Recommended Citation
APA Citation
Musa, M.
(2010).An e-readiness assessment tool for local authorities: a pilot application to Iraq [Master's Thesis, the American University in Cairo]. AUC Knowledge Fountain.
https://fount.aucegypt.edu/etds/1316
MLA Citation
Musa, Mohammed Raji. An e-readiness assessment tool for local authorities: a pilot application to Iraq. 2010. American University in Cairo, Master's Thesis. AUC Knowledge Fountain.
https://fount.aucegypt.edu/etds/1316