Abstract

The relationship between strategic planning and organizational performance has rarely been examined in the public and nonprofit sectors. Moreover, most of the existing research has been confined to examining the nonprofit sector in the western society and very little has been conducted about strategic planning in nonprofits in developing countries like Egypt. This study empirically examines the effect of strategic planning on Egyptian nonprofit organization's performance effectiveness. An assessment of performance effectiveness was made using the multiple perspectives of the balanced scorecard. A fifth dimension was added to the balanced scorecard, developed originally by Niven (2008), which is volunteers' development. A retrospective cross sectional survey research design was used to compare the performance of strategic planning nonprofits versus that of non strategic planning nonprofits. A purposive sample of forty Egyptian nonprofit organizations was selected for participation in the study. Results have indicated a statistically significant difference between the mean composite scores of strategic planning activities in strategic versus non-strategic planning nonprofits along four out of five domains of the BSC performance effectiveness scale. These domains were namely; customer processes, internal business processes, employees learning and growth, volunteers' development except for financial processes. Results however, did not show that most of the Egyptian nonprofits are fully aware of the BSC as a tool for assessing their performance effectiveness.

Department

Public Policy & Administration Department

Graduation Date

6-1-2012

Submission Date

May 2012

First Advisor

El Baradei, Laila

Second Advisor

Ali, Hamid

Extent

NA

Document Type

Master's Thesis

Library of Congress Subject Heading 1

Strategic planning -- Egypt.

Library of Congress Subject Heading 2

Nonprofit organizations -- Magement -- Egypt.

Rights

The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.

Institutional Review Board (IRB) Approval

Approval has been obtained for this item

Comments

I want to acknowledge and give a special thanks to my academic mentor Prof. Laila El-Baradei, PhD, associate dean of the School of Global Affairs and Public Policy, and my advising committee members, Prof. Hamid Ali, PhD. and Prof. Timothy Dolan, PhD. I appreciate all of your hard work, dedication, and commitment in helping me come up with my dissertation. Your patience and encouraging remarks were the reason I was able to succeed in the program. I would also like to acknowledge and thank the Dean of the School of Global Affairs and Public Policy (GAPP), H.E. Ambassador bil Fahmy for his generous support. Special thanks are due to Prof. Jennifer Bremer, Chair of Public Policy and Administration Department, for her precious guidance. Filly, thanks to Mr. Amr El-Sayed, researcher at the Social Research Center for his guidance and support during my wrap up of thesis findings. They did all add a lot to make my scientific journey so enjoyable and successful.

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