Aya Karar

Abstract

This study examines the views of trainees on their training and the training process relationship to employees’ performance and productivity in two large institutions in the petroleum public sector in Egypt. It is widely held that the Egyptian public sector needs to increase work-related training to improve long-term economic performance, address the skills gap and improve employee productivity. This research is based on a case study of the petroleum sector in Egypt. Qualitative analysis was conducted to explore the relationship between the training of employees and their needs, performance and productivity. The analysis showed that there is a weak relationship between employees training and their performance and productivity, where training programs do not meet the needs of employees and there are issues of favoritism in selecting staff. The study recommends the right steps and process to develop good and effective training programs that will directly influence overall petroleum sector performance and productivity.

Department

Public Policy & Administration Department

Degree Name

MA in Public Administration

Graduation Date

6-1-2013

Submission Date

May 2013

First Advisor

Barsoum, Ghada

Committee Member 1

Ali, Hamed

Committee Member 2

Metwally, Elham

Extent

47 p.

Document Type

Master's Thesis

Library of Congress Subject Heading 1

Employees -- Training of -- Egypt.

Library of Congress Subject Heading 2

Petroleum industry and trade -- Egypt.

Rights

The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.

Institutional Review Board (IRB) Approval

Approval has been obtained for this item

Comments

It would not have been possible to write this thesis without the support of many people around. I would like to thank my family for their persol support and great patience at all times. This thesis would not have been possible without the help, support, and patience of my principal advisor, Dr. Ghada Barsoum, to whom I am truly grateful and thankful. The good advice and support of my committee members, Dr. Elham Metwally and Dr. Hamid Ali has been invaluable and for which I am extremely grateful. Special thanks for their real interest, rapid response and skillful comments that greatly contributed to this work. I also have to thank all my professors and all assistants at the School of Public Administration for both their academic and technical support at all times. Filly, special thanks to all my friends and family, thank you for your encouragement and support in my many moments of crises. In addition, I want to express my kindest thanks to my colleagues at work who have always given me great help during my study years.

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