Abstract

The water and wastewater sector has been one of the infrastructure sectors gaining increasing importance recently. Governments have been focusing major efforts and significant volumes of their budgets towards the improvement of this sector and the increase of water and wastewater coverage. The key problem in most of the water_and wastewater utilities is the absence of performance assessment tools.

This research utilizes the calculation of a group of financial and operational indicators for a sample size of 234 utilities from countries across the world as a mean of comparison of their performance. Egypt is represented in the sample size by the: Alexandria Water General Authority (AWGA), the Alexandria General Organization for Sanitary Drainage (AGOSD) and the Beheira Water Co. The indicators are used to depict the performance of the Egyptian utilities in comparison to the remaining sample size. They are also used to aid in the comparison between public sector utilities and private sector ones. These indicators can be utilized by decision makers to identify utility problems and assist in reform actions. The results furnished by the group of indicators included in the study relay the performance of the Egyptian utilities in comparison to utilities in industrialized areas represented by the USA and utilities in developing countries. The results of the developing countries have been accumulated from Southeast Asia, Latin America and Africa. The results of the Egyptian utilities indicate the resemblance in performance between the water and wastewater sector in Egypt and the remaining developing countries studied. However, a significant gap was noticed in most of the results of the indicators between Egypt and the USA As an example, the percentage of unaccounted for water (which is the difference between the volume of water produced and the volume of water billed) in Egypt was found to exceed its equivalent in the USA by 40% while it exceeded the average results of the remaining developing countries by 12%. The average tariffs charged in the USA was found to exceed those charged in Egypt by 95% while the tariffs charged across the developing countries exceeded the Egyptian tariffs by 66%. Moreover, some of the indicators calculated for the private sector represented by the USA and the UK water and wastewater utilities demonstrated improvement in value in comparison to public sector utilities such as the asset turnover ratio, the staff number per thousand connections, the return on Equity ratio and the tariffs charged for the water services. On the other hand, the percentage of unaccounted for water and the debt to equity ratio were samples of the indicators that experienced no improvement in the private sector utilities when compared to the public sector utilities. In general, the work performed was an attempt to illustrate performance indicators of water and wastewater utilities that can be assessed for reformation actions.

School

School of Sciences and Engineering

Department

Interdisciplinary Engineering Program

Date of Award

6-1-2002

Online Submission Date

1-1-2002

First Advisor

Amr Hassanein

Committee Member 1

Osama Hosny

Committee Member 2

Samer Ezeldin

Committee Member 3

Ahmed Sherif

Document Type

Thesis

Extent

171 leaves

Library of Congress Subject Heading 1

Factory and trade waste.

Library of Congress Subject Heading 3

Camara, Laye.;Djebar, Assia,

Rights

The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.

Call Number

Thesis 2002/46

Location

mmbk

Included in

Engineering Commons

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