Author

Asmaa Abdalla

Abstract

This research manifests the importance of high quality public transport for individuals, communities and the nation as a whole and demonstrates the added value of developing public bus service specifically. Japan International Cooperation Agency’s quality standards are used as a conceptual frame of reference to benchmark the public buses service in the Greater Cairo Metropolitan Area. This study relies upon primary qualitative research and secondary data to create background and analysis of the problems within the current system of deficient traffic and public bus service in the Greater Cairo Metropolitan Area. Data findings of semi-structured interviews supplemented by relevant journal articles and Central Agency for Public Mobilization And Statistics report 2013/2014 exhibited the weak points in management and sustainability structures of the public bus service delivery. Thus, a set of recommendations are proposed pertaining to enhancing governance, planning, service delivery and sustainability with the aim of improving the quality of public bus service in Greater Cairo. The recommendations suggest that the empowerment of the Greater Cairo Transport Regulatory Authority as well as the reform of Cairo Transport Authority to follows a sustainable business model, using concession contracts of the London Bus system for contracting service providers and Public Private Partnership to manage its own bus fleet.

Department

Public Policy & Administration Department

Degree Name

MA in Public Administration

Date of Award

2-1-2017

Online Submission Date

January 2017

First Advisor

Dr. Abdelhalim, Khaled

Committee Member 1

Dr. Shahjahan, Bhuiyan

Committee Member 2

Dr. Barsoum, Ghada

Document Type

Thesis

Extent

128 p.

Rights

The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.

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