Hiba Birgach

Description or Abstract

Purpose: This study explores the impact of family governance mechanisms on conflicts among family members in Moroccan family businesses. It aims to identify the main sources of intra-family conflict and assess how governance practices contribute to their mitigation.

Design/methodology/approach: The research adopts a qualitative, exploratory approach based on semi-structured interviews conducted with leaders of ten Moroccan family businesses. This method allowed for an in- depth understanding of both conflict dynamics and governance practices specific to the Moroccan cultural and entrepreneurial context.

Findings: The study reveals that key sources of conflict include divergence of interests, role conflict, successor incompetence, shared management responsibilities, and gender-based discrimination. While literature highlights formal mechanisms such as family councils and constitutions, the Moroccan context is marked by a preference for informal governance practices—such as unwritten family values, informal task division, and emotional value preservation—which are perceived as more adaptable and culturally acceptable. These practices play a significant role in reducing family tension and supporting generational transition.

Originality/Research limitations/implications: This research enriches the scarce empirical literature on family conflict and governance in emerging economies, particularly in North Africa. A major limitation is the sample size and the qualitative nature of the study, which restricts generalization. Nevertheless, the study offers a grounded basis for future quantitative validation.

Practical implications: Business families can benefit from understanding how culturally adapted governance practices—such as fostering shared values, informal communication, and role clarity—can reduce destructive conflict and strengthen business sustainability.

Social implications: By promoting conflict mitigation strategies, this study supports the resilience and continuity of family firms, which are central to Morocco’s economic and social fabric, particularly in terms of employment and long-term value creation

Keywords

Family business, Family governance, Conflict management, Moroccan context, Successor competence, Role conflict, Informal governance, Socio-emotional wealth

Department

Center for Entrepreneurship & Innovation

Program

MENA Family Business Research Conference

Performance Date

2025-10-25

Content Type

Conference Proceeding

File Type

Transcript

Language

eng

Download

Included in

Business Commons

Share

COinS