This thesis examines the status of the ISO 9000 standard in the Egyptian construction contracting companies. It investigates the opinion of the quality managers of the cun-ently ISO 9000 certified construction contracting companies in regard to the reasons for implementing ISO 9000 standard and the associated problems. In addition it addresses their views about the benefits that return to contracting companies as a result of implementing the ISO 9000 standards. Furthermore, the items that might prevent the construction contracting companies from becoming certified for the new standard ISO 900 l :2000 are identified, along with the recommended methods to resolve these non-confom1ities. As a result, a new certification framework for implementation of the ISO 900 l :2000 standard was developed. It was designed to act as a useful tool to help quality managers understand the requirements of the new version of the standard and the differences between the old standards and the new version of the standards. It is composed of six levels, these are objective, sections to comply with, clauses in sections to comply with, requirements of each clause, activities to be done to achieve conformance with the requirements and the records and documents required by the standard. Thus the framework will act as a road map to help quality managers comply with the requirements of the new version of the standards ISO 9001 :2000 and become certified.
School of Sciences and Engineering
Interdisciplinary Engineering Program
Date of Award
Online Submission Date
Committee Member 1
Refaat Hassan Abdel Razek
Committee Member 2
Committee Member 3
209 leaves :
Library of Congress Subject Heading 1
ISO 9000 Series Standards.
Library of Congress Subject Heading 2
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(2002).Implementation of ISO 9000 standards in the Egyptian construction contracting companies: A Quality Managers' view [Thesis, the American University in Cairo]. AUC Knowledge Fountain.
El-Bassuni, Mohamed El-Sayed Mohamed. Implementation of ISO 9000 standards in the Egyptian construction contracting companies: A Quality Managers' view. 2002. American University in Cairo, Thesis. AUC Knowledge Fountain.
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