The purpose of this research is to examine the relationship between knowledge Management (KM) and innovation capability in two universities. They are the American University in Cairo and Mansoura University. Given the scarcity of studies that investigated these variables within the higher education context, we borrowed gold et al model that links KM to performance effectiveness in business sector and adapted it to the higher education context. According to this model, KM is seen as KM infrastructure (Culture, structure, and technology), and KM processes (k-acquisition, k-conversion, k-application, and k-protection). The findings show that AUC supersedes Mansoura University in terms of KM infrastructure, KM processes, and innovation. Also, results show that there is a significant and positive relationship between KM infrastructure, KM processes, and Innovation


Public Policy & Administration Department

Degree Name

MA in Public Administration

Graduation Date


Submission Date

May 2012

First Advisor

Ali, Hamid

Second Advisor

Barsoum, Ghada



Document Type

Master's Thesis

Library of Congress Subject Heading 1

Knowledge magement -- Egypt.

Library of Congress Subject Heading 2

Education, Higher -- Egypt.


The author retains all rights with regard to copyright. The author certifies that written permission from the owner(s) of third-party copyrighted matter included in the thesis, dissertation, paper, or record of study has been obtained. The author further certifies that IRB approval has been obtained for this thesis, or that IRB approval is not necessary for this thesis. Insofar as this thesis, dissertation, paper, or record of study is an educational record as defined in the Family Educational Rights and Privacy Act (FERPA) (20 USC 1232g), the author has granted consent to disclosure of it to anyone who requests a copy.

Institutional Review Board (IRB) Approval

Approval has been obtained for this item


I would like to express my deepest gratitude to my supervisor, Dr. Laila El Baradei for her patience and constructive support throughout the planning and development of this thesis. I would like also to thank the committee members, Dr. Hamid Ali and Dr. Ghada Barsoum for your fruitful suggestions. Filly, I should thank Dr. Jennifer Bremer, the Chair of the Department of Public Policy and Administration for her guidance from my first entry to the program till the end.